Privacy Policy
Effective date: 1 January 2024
Last reviewed: 25 October 2025
Who We Are
At Intuition Un Ltd, we care about your personal data as much as we do our own. We review our practices to improve how we handle, store, and protect information.
If you have suggestions on how we can do better, please contact us.
Website: https://intuitionunlimited.co.uk
Owners: Phil and Maggie Howell
Trading name: Intuition Un Ltd
Contact email: phil@intuitionunlimited.co.uk
Our Privacy Commitment
We are committed to the UK General Data Protection Regulation and the Data Protection Act 2018. This policy explains how we collect, use, and protect your personal information.
Contact for Data Queries
Please contact Customer Services in the first instance. Your request will be passed to our Data Protection Officer (Phil Howell).
Email: phil@intuitionunlimited.co.uk
If you are not satisfied with our response, you can contact the Information Commissioner’s Office at www.ico.org.uk.
What Personal Information We Collect
We collect information when you:
- Order goods or services
- Create an account on our website
- Contact us by email, phone, or social media
- Subscribe to newsletters or webinars
- Attend our events
- Request resources or downloads
- Provide feedback or enter a competition
- Visit our website or engage with our content
We also collect technical data through cookies and analytics tools to understand how visitors use our site.
Types of Data Collected
Identity and Contact Data
Name, email address, telephone number, billing and delivery address.
Transaction Data
Details about payments between us and purchases you make.
Technical Data
IP address, browser type, time zone, device information, and how you interact with our site.
Profile Data
Username, password (encrypted), preferences, purchase history, feedback, and survey responses.
Marketing and Communications Data
Your preferences for receiving messages from us.
Financial Data
We do not store or see your payment card details. Payments are processed by secure providers such as PayPal, Stripe, WooCommerce Payments, GoCardless, and the BACs banking system.
How We Use Your Data
We only use your data when it is lawful to do so. The table below sets out the purpose and lawful basis.
| Purpose | Lawful Basis |
|---|---|
| To fulfil your order or provide a service | Contract |
| To communicate with you about your account or purchase | Contract |
| To send marketing emails, tips, and offers | Consent |
| To comply with tax, legal, or accounting duties | Legal obligation |
| To improve our services, website, and communications | Legitimate interest |
We do not sell or share your data with third parties, except where needed to fulfil your order or where required by law. This may include couriers, payment providers, and relevant authorities.
How Long We Keep Your Data
- Customer and transaction data: six years for tax, or ten years for digital product sales
- Marketing data: up to three years after your last interaction, unless you unsubscribe earlier
- Comments and user accounts: retained until you delete your account or request removal
We may anonymise data for research or statistical purposes. Once anonymised it can no longer be linked to you and may be used without limit.
How We Protect Your Data
We use appropriate technical and organisational measures to keep your information secure. Access is limited to staff and trusted contractors who need it for business reasons and are bound by confidentiality. We have procedures to deal with any suspected data breach and will notify you and the ICO where legally required.
Your Rights Under UK GDPR
- Be informed about how your data is used
- Access a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent for marketing at any time
To exercise your rights, email phil@intuitionunlimited.co.uk. We aim to respond within one month. Proof of identity may be requested.
If you are unhappy with how your data has been handled, you can complain to the Information Commissioner’s Office at www.ico.org.uk.
International Data Transfers
Some providers may process data outside the UK. Where this occurs, your data is protected through an adequacy decision by the UK Government or through Standard Contractual Clauses approved by the ICO.
Children’s Data
Our website and services are not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal information, please contact us so we can delete it.
Cookies and Analytics
Cookies help our site work and allow us to understand usage. We use cookies to remember preferences and login details, manage your basket or account, analyse traffic, and assess marketing effectiveness.
You can manage or block cookies in your browser settings. Some features may not work if cookies are disabled.
Analytics providers: Google Analytics, Meta and other browser analytics services. Data collected is used to improve user experience. Read our
Cookie Policy for full details.
User Generated and Embedded Content
If you upload images, avoid embedded location data. Visitors can download and extract location data from images.
Articles may include embedded content such as videos or social posts. Embedded content from other sites behaves as if you visited those sites and may collect data. Please see the policies of those platforms for details.
Marketing Communications and Unsubscribing
You will receive marketing communications only if you have given consent. You can unsubscribe at any time by using the link in our emails or by writing to phil@intuitionunlimited.co.uk. We may still contact you about transactions, invoices, or matters we are required to communicate by law.
Social Media and Third Party Links
If you share our content using social buttons, the platforms may set cookies or collect information. Their policies are here:
Comments
When you leave a comment, we collect the data shown in the form, your IP address, and browser user agent to help detect spam. If you have an account, your profile picture may be visible next to your comment through the Gravatar service. See the Automattic Privacy Policy.
Changes to This Privacy Policy
We may update this policy to reflect changes in our business or the law. The latest version will always be available on this page. Where changes are significant, we may notify you by email.
Contact
Phil Howell
Intuition Un Ltd
Email: phil@intuitionunlimited.co.uk
Website: https://intuitionunlimited.co.uk
Privacy at a Glance
- We collect only the data we need
- We never sell your data
- We use it to deliver services and improve your experience
- You can access, correct, or delete your data at any time
- You can unsubscribe or withdraw consent easily